Coquitlam runs from the flats at Cape Horn to the top of Burke Mountain, and the hardware on a front door usually tells us which end of that climb we are driving to. Suite deadbolts, possession-day rekeys and mortise cylinders all dispatch from the same point at Coquitlam Centre. SAME DAY.
Two Coquitlam front doors twenty minutes apart can need opposite work. A suite in the tower ring around Lafarge Lake was built in the last decade or so and carries a Schlage B-series deadbolt the owner controls, sitting behind a fob system the strata controls. A house off Laval Square may still be running the mortise lock it was built with, and what gives out on those is the cam or the tailpiece inside the body rather than anything the key is doing. Common mortise parts ride in the van, and a less common one can take until the next day to source. Both are a residential call. The difference is what the van has to be carrying before it leaves.
This is what Coquitlam houses, townhomes and suites actually ask for. Everything on the list is done from the van on the first visit unless a part has to be ordered, and you hear about that on the phone rather than at the door.
These are the bands most jobs land in, not a quote. The number that counts is the one you get on the phone, once we know the door, the hardware and how many cylinders are involved. There is no assessment fee at the door.
| Job | Typical range |
|---|---|
| Home lockout | $95 – $160 |
| Single-lock rekey | $45 – $75 |
| Full-house rekey (3–5 locks) | $120 – $200 |
| Standard deadbolt change (hardware supplied) | $130 – $220 |
| High-security deadbolt (Schlage B, Medeco) | $220 – $380 |
| Smart lock supply + install | $180 – $350 |
| Deadbolt addition (no existing prep) | $160 – $260 |
Hardware is the variable that moves those figures. A builder-grade cylinder and a restricted-keyway cylinder do the same job on paper and sit at opposite ends of the table, so the hardware gets priced out loud before any of it goes on the door. The home lockout band is for the lockout itself, and the total for your address is confirmed on the call before a technician is sent.
Address plus nearest intersection. This is the part of a Coquitlam job that goes wrong quietly: the older Maillardville streets do not line up with GPS, park-edge cul-de-sacs near Mundy Park route badly, and Eagle Ridge entrances sit far enough back off steep hillside streets that an address alone is not enough. Tower call: building address, unit, and stall level if you are in the parkade. River Springs: the gate gets settled on the call, before the van leaves.
The technician looks at the door before the cylinder. A bolt that has suddenly started binding is often a frame that has shifted, not a lock that has worn, and the strike plate gets aligned first. Bore, backset and the state of the cylinder decide whether this is a rekey, a re-pin or a replacement. You get the price for each before anything comes off the door.
Weiser, Schlage and Kwikset keys are cut at the kerb on the machine in the service vehicle, from the original rather than from a copy that has already drifted. A single cylinder is inside 20 minutes where the hardware still turns cleanly and nearer 25 where it is worn, and front, back and garage together is usually 30-60. Restricted profiles are the exception, since those blanks can need ordering, which is why we ask for the brand on the phone.
The Evergreen corridor keeps this job busy at one end of the city. Buildings around Lincoln Station and Burquitlam turn tenants over steadily, and every turnover is a unit rekey: the pins change, the old key stops working, the hardware stays where it is. The same corridor produces the other half of the work, which is somebody off the last train realising the keys are shut inside the suite, with nobody to ask at that hour except a property manager who would rather not be asked. If you are renting, speak to the landlord or property manager before booking and ask whether they want a copy of the new key. That conversation takes less time than the rekey does.
Possession day on Burke Mountain is a different job wearing the same name. A new build changes hands with the builder's own key system still live on the door, and the trades, the inspectors, the site superintendent and the agents who came through over months of construction were all working off it. None of them phone afterwards to say whether the copy came back. Rekeying the three entries on handover day cancels all of it at once. Book ahead if you already know the closing date, because on a busy closing week several houses in the same subdivision want the same morning.
Lock hardware here reads by decade and by elevation. Maillardville and the oldest Cape Horn streets still run original knob-and-deadbolt combinations, and mortise locks turn up there more than anywhere else in the city. Austin Heights is the layered one. A post-war knob lock from the build, a deadbolt retrofitted a generation later, and on some doors a second deadbolt or a security bar put on by a later owner again, with rarely any two of them on the same key. Como Lake and Ranch Park are usually a Kwikset entry knob from construction with a Weiser deadbolt added later. Around Como Lake, add a security screen door whose smaller cylinder nobody remembers until we ask for its key.
Higher up it gets newer and more uniform. Westwood Plateau's late-nineties and early-two-thousands houses are into the second or third decade on their original Schlage and Weiser deadbolts, which is the point where a key starts needing a firm jiggle and a bolt stops throwing all the way in cold weather. Those houses also carry more doors than a standard job: main entry, garage side door, a patio door at the back and a second way into the garage is an ordinary count up there. Burke Mountain has the opposite problem. The stock is uniformly modern, mostly Schlage B-series and Weiser SmartKey, so the failure is not age but a SmartKey cylinder that has been re-learned one time too many and now needs replacing rather than another rekey cycle.
Four decades of wet winters and dry summers move a door frame a few millimetres either way, so a fair share of the calls around Mundy Park, Como Lake and Ranch Park finish with a strike plate repositioned rather than a lock replaced. We say so when that is what it is. There is no sense selling a cylinder to fix a hinge.
Not every Coquitlam lock call is about a front door. Around Mundy Park the trail access points mean the park boundary can be reached from several directions, including along the edges of the properties backing onto it, so the people living on that ring pay close attention to side-yard gates and rear entries. That shows up as steady padlock and gate work: a hardened-shackle padlock on a yard gate, a discus body where the hasp is low-profile, keyed into the Weiser, Kwikset or Schlage family already on the house where the padlock can take it. Ranch Park's streets back toward the same park boundary, and the job there usually arrives with more attached to it: those houses are 1970s and 1980s builds with an attached garage, so a padlock call tends to pick up a garage side door and a back entry on the same visit. Ranch Park Way and the crescents off it are flat and straightforward to route, which is not true of the park-edge cul-de-sacs on the Mundy Park side. This is householders being deliberate about a perimeter, not a comment on the neighbourhood.
Through Harbour Chines and the streets between Hillcrest and Como Lake Avenue, a fair share of the calls are for the back gate or the side door into a garden-level unit rather than the main entry. Secondary suites are common across that whole central band, and the usual arrangement is a suite deadbolt keyed independently of the house. Where the owner needs access to both, we build a master rather than hand anyone two keys.
Lock changes, smart deadbolts, door repair and safes, handled by the same licensed Coquitlam technician.
Fourteen areas, from the Cape Horn flats up to Burke Mountain. Each page covers the hardware and the access quirks particular to that pocket.
Car keys, business hardware and emergency work, all on the same Coquitlam number.