The phone takes anything already in progress, at any hour, and for now it takes the rest as well: the form underneath is not switched on yet, so nothing typed into it arrives anywhere until the site launches. Describe the hardware on that call and the right parts ride out on the van. It also makes an honest no easier to give. Hardware that has only gone stiff sometimes needs nothing beyond a thorough cleaning and lubrication inside the same visit, and you would rather be told that than sold a cylinder.
Take the most requested job in the detached neighbourhoods here, bringing every door onto one key. The answer turns on parts nobody thinks to mention. A padlock joins the house key only if it comes from the Weiser, Kwikset or Schlage family and is rekeyable in the first place. A security screen door, still fitted to plenty of the 1970s and 1980s houses around Como Lake, carries a smaller-diameter cylinder of its own that can often be brought onto the main deadbolt as well. And on a large Westwood Plateau house running to six openings, one key is not always what people actually want: a housekeeping key that opens some doors and a family key that opens all of them is easy to set up, but only if it is asked for before the technician starts pinning.
One Coquitlam property often spans two or three of these headings at once. A renovated Chineside bungalow can carry a modern Schlage on the front door, an original mortise on an interior door or an untouched 1980s Weiser on the back entry, all inside one visit. Pick whichever heading sits closest and let the call carry the rest.
Naming your area on the call saves a round of questions, because these fourteen have very little in common with each other. A single Coronation Park block can put a 1960s bungalow directly beside a concrete tower finished in 2022, which is two entirely different jobs on one street. Each page below sets out what tends to be on the doors there.